Your privacy matters to us. This page explains clearly and honestly what personal information Baji Baji collects, why we collect it, how we protect it, and what choices you have over your own data as a Pakistani user of our platform.
Baji Baji only collects what is genuinely needed to run your account and process your transactions.
Your personal data is never sold to third parties. Not now, not ever — that is a firm commitment from Baji Baji.
256-bit SSL encryption protects every communication between your device and the Baji Baji platform.
You can access, correct, or request deletion of your personal data at any time by contacting our team.
Baji Baji does not store payment card numbers on its servers. Payment processing is handled by certified providers.
Baji Baji does not sell your browsing behaviour to advertisers or tracking networks.
Baji Baji (referred to in this Privacy Policy as "we", "us", or "Baji Baji") is an online gaming and sports betting platform accessible at bajibaji.bio, operated for users in Pakistan and related markets. We provide services including sports betting, live casino, poker, card games, and esports betting, all denominated in Pakistani Rupees (PKR).
This Privacy Policy explains how Baji Baji collects, uses, stores, and protects personal data when you use any part of the platform — whether you are a registered user or simply visiting the site. It applies to all users of bajibaji.bio and any related mobile browser interfaces.
This Policy should be read alongside our Terms and Conditions, which govern your overall use of the Baji Baji platform. Together, these documents set out the complete framework of the relationship between you and Baji Baji.
Baji Baji operates on a principle of data minimisation — we collect only what is genuinely necessary for the purposes described in this policy. We do not collect data speculatively or for purposes beyond those stated here. The personal data we may collect falls into the following categories:
When you create a Baji Baji account, we collect: your full name, date of birth, mobile phone number, email address (if provided), and a chosen username and password. This information is required to create and identify your account uniquely and to verify that you meet the minimum age requirement of 18 years.
In line with anti-money laundering (AML) and know-your-customer (KYC) obligations, Baji Baji may request identity verification documents before processing withdrawals above certain thresholds or where there is a reasonable need to confirm your identity. Verification documents may include a copy of a government-issued ID (such as a CNIC), proof of address, or proof of ownership of a payment method. These documents are processed solely for verification purposes and stored securely in line with Section 7 of this Policy.
Baji Baji records all deposits and withdrawals processed through your account, including the amount, date, time, payment method used, and transaction reference number. This data is required for payment processing, dispute resolution, and regulatory compliance. Baji Baji does not store full payment card numbers. Card payments are processed by certified third-party payment providers who handle card data under their own security standards.
A record of all bets placed, games played, results received, and bonus claims made through your Baji Baji account is maintained. This data is used for account management, bet dispute resolution, bonus administration, responsible gaming monitoring, and platform improvement.
When you access the Baji Baji platform, technical data is collected automatically including: IP address, browser type and version, operating system, device type, screen resolution, session duration, pages visited, and referring URL. This data is used for platform security, fraud detection, technical support, and analytics to improve the platform's performance for Pakistani users.
If you contact Baji Baji support by email, live chat, or any other channel, we retain a record of that communication including the content of messages exchanged and the resolution reached. This is used for quality assurance, dispute resolution, and to maintain a record of commitments made.
Baji Baji uses the personal data described above for the following clearly defined purposes:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation and management | Registration data | To identify you and manage your account on the platform |
| Age and identity verification | Registration + verification documents | Legal requirement — minimum age 18; AML/KYC compliance |
| Payment processing | Financial transaction data | To process your deposits and withdrawals in PKR |
| Fraud detection and prevention | Device data, transaction data, betting activity | To protect the platform and all users from fraud and abuse |
| Responsible gaming monitoring | Betting activity, session data | To identify and assist users who may be experiencing gambling-related harm |
| Customer support | Communications data, account data | To respond to your queries and resolve disputes |
| Platform improvement and analytics | Device and technical data (anonymised) | To improve performance, usability, and content for Pakistani users |
| Legal and regulatory compliance | All relevant data | To meet obligations under applicable law including AML requirements |
| Marketing (where consented) | Contact details, gaming preferences | To send relevant promotional offers — only where you have opted in |
Every data processing activity at Baji Baji rests on one of the following legal bases:
Where Baji Baji relies on legitimate interests as the legal basis for processing, we have assessed that the processing is necessary, proportionate, and does not override your rights or interests as a user.
Baji Baji does not sell your personal data to any third party. Full stop. However, in order to operate the platform and deliver services to Pakistani users, we do share data with a carefully selected group of service providers acting on our behalf. Each category is described below:
In order to process your deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments, Baji Baji shares necessary transaction information with the respective payment processors. These providers process data under strict contractual data processing agreements and their own applicable security standards.
Where identity verification is required, Baji Baji may use third-party KYC verification services to process verification documents. These providers act solely on Baji Baji's instructions and are bound by confidentiality obligations.
Live casino providers such as Evolution Gaming, Pragmatic Play, and Ezugi receive the minimum data necessary to deliver their games to your device (such as a session token and your account balance). They do not receive your full personal profile and are contractually restricted from using any shared data for their own purposes.
Baji Baji uses technical service providers for platform analytics and fraud detection. Where device or behavioural data is shared with these providers, it is shared in anonymised or pseudonymised form where possible and always under contractual data processing restrictions.
Baji Baji may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts. In all such cases, data is disclosed only to the extent required by the relevant legal obligation, and Baji Baji will notify you where legally permitted to do so before any such disclosure.
Baji Baji uses cookies and similar tracking technologies to operate the platform effectively. A cookie is a small data file stored on your device by your browser when you visit a website. Baji Baji uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will affect your ability to use the Baji Baji platform. Blocking other categories of cookies may limit some non-essential features but will not prevent you from using core services.
Baji Baji does not use third-party advertising cookies or share your browsing behaviour on the platform with advertising networks. Any analytics data collected is used solely to improve Baji Baji's own platform.
Baji Baji retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable law — whichever is longer. The following general retention principles apply:
When data is no longer required, Baji Baji deletes or anonymises it in a secure manner. You may request deletion of your personal data at any time — see Section 9 for your rights.
Baji Baji takes the security of your personal data seriously and has implemented technical and organisational measures appropriate to the level of risk associated with the data we process. These include:
While Baji Baji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play — please keep your login credentials confidential and use a strong, unique password for your Baji Baji account. If you suspect unauthorised access to your account, contact our support team immediately.
As a Baji Baji user, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at support@bajibaji.bio with a clear description of your request. We aim to respond to all data rights requests within 30 days:
Request a copy of all personal data Baji Baji holds about you.
Request correction of any inaccurate personal data we hold about you.
Request deletion of your personal data, subject to our legal retention obligations.
Ask us to pause processing while a query about your data is under review.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Where Baji Baji is unable to comply with a data rights request — for example, because the data must be retained by law — we will explain the reason in writing within the 30-day response period. You may not exercise data rights in ways that would cause harm to other users or that would require us to breach our legal obligations.
Baji Baji may send you promotional communications about new features, bonuses, and offers — but only where you have given explicit consent to receive them. During registration, you are given a clear choice about whether to opt in to marketing. This choice does not affect your ability to register or use the platform.
If you have opted in to marketing communications, you can withdraw that consent at any time by: updating your communication preferences within your account settings, clicking the unsubscribe link in any marketing email, or contacting support at support@bajibaji.bio. Withdrawing marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
Baji Baji will never send marketing communications to users who have placed themselves on self-exclusion. If you are self-excluded, your marketing preferences will be automatically set to opt out and Baji Baji will take steps to suppress your contact details from all promotional lists for the duration of your exclusion.
The Baji Baji platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created a Baji Baji account, please contact us immediately at support@bajibaji.bio. Upon verification, we will take immediate steps to close the account and delete any associated personal data.
Age verification is a core part of the Baji Baji registration process. Users who cannot verify that they are 18 or over will not be permitted to access real-money gaming services on the platform. Baji Baji takes its obligations in this area seriously and will cooperate with any appropriate authority investigating underage gambling.
Baji Baji reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or the services we provide. The date of the most recent revision is shown at the top of this document. When material changes are made, registered users will be notified through an in-platform notification and, where appropriate, by email to the address registered on your account.
If you continue using the Baji Baji platform after being notified of changes to this Privacy Policy, that constitutes your acknowledgement of the updated policy. If you do not agree with any change, you should cease using the platform and may request account closure under the terms described in our Terms and Conditions.
If you have any question, concern, or complaint about how Baji Baji handles your personal data, or if you wish to exercise any of the rights described in Section 9, please contact us through any of the following channels:
Baji Baji aims to acknowledge all privacy-related queries within 24 hours and to provide a substantive response within 30 days. For complex requests, we may require additional time and will notify you within the initial 30-day window if an extension is needed. We will not charge a fee for reasonable data rights requests.
Six concrete ways Baji Baji protects Pakistani players' personal data every day
Every single interaction between your device and the Baji Baji platform travels over a 256-bit SSL encrypted connection. Whether you're on mobile data, home Wi-Fi, or a public connection, your data is protected in transit at all times.
Baji Baji does not store your full card number, CVV, or card expiry date on its own servers. All card payment processing is handled by PCI-DSS certified providers. Even if Baji Baji's systems were ever compromised, your card data would not be at risk.
Not everyone at Baji Baji can see your personal data. Access is restricted to staff with a specific, documented need — and all access is logged, monitored, and audited. Your data is not available to employees who have no reason to access it.
When retention periods expire, Baji Baji deletes or permanently anonymises data in a secure manner. We don't hold onto data indefinitely — when there's no longer a legitimate reason to keep it, it goes. You can also request deletion at any time.
Baji Baji does not share your personal data or your behavioural data with advertising networks, data brokers, or profiling companies. What you do on Baji Baji stays with Baji Baji — it is not fed into any external marketing ecosystem.
The moment you activate self-exclusion on Baji Baji, all marketing communications stop. Your contact details are suppressed from every promotional list. This is not a manual process — it is automated and immediate. No follow-up messages, no "we miss you" emails.
Privacy concerns around online platforms are genuinely significant for Pakistani users, and Baji Baji takes this seriously in a way that a lot of international platforms don't. When a Pakistani player deposits money via Easypaisa or JazzCash, shares their CNIC for verification, and places bets on PSL matches — they're creating a detailed financial and behavioural record that could cause real problems if it fell into the wrong hands or was misused.
Baji Baji's privacy framework is designed with this reality in mind. Your CNIC verification documents are stored securely, accessed only by authorised staff during the verification process, and retained only for as long as legally required. Your payment method details are never exposed beyond what is strictly needed for the transaction. Your account activity is yours and only accessible to you and authorised Baji Baji staff.
One practical concern we frequently hear from Pakistani users is about being on email or SMS lists they didn't sign up for. At Baji Baji, marketing communications are strictly opt-in. If you did not tick the marketing consent box during registration, you will not receive promotional messages. If you later decide you want them, you can opt in from your account settings. And if you want them stopped at any point, a single click or email to support is all it takes.
We also know that gaming activity is personal. Many Pakistani users prefer to keep their gaming activity private from family or employers. Baji Baji's internal data handling practices ensure that your account activity is not visible outside the platform, and our support team is trained to handle privacy requests with discretion and professionalism.
Exercising your privacy rights at Baji Baji is genuinely simple. If you want to know exactly what data we hold about you, send an email to support@bajibaji.bio with "Data Access Request" in the subject line. Include your registered mobile number so we can identify your account. We'll compile and send you a copy of your data within 30 days.
If any of the information is wrong — your name is misspelled, your date of birth was entered incorrectly — let us know and we'll correct it. Accuracy in your records matters for both your account security and the correct processing of your transactions, so we take rectification requests seriously.
If you want to delete your account and all associated personal data, contact support with a deletion request. We'll close your account and delete your data, subject to the retention periods required by law (primarily the five-year AML record-keeping requirement for transaction data). Where deletion isn't possible because of a legal retention obligation, we'll explain exactly which data we need to keep and why.
One thing worth knowing: if you have a self-exclusion arrangement in place, we cannot process an account deletion request during the exclusion period — this is a responsible gaming safeguard to prevent self-excluded users from wiping their account history and immediately re-registering. The exclusion period will need to be completed first. Visit our Responsible Gaming page for full details on exclusion arrangements.
For any other privacy query — questions about what cookies are running, requests to know which third parties your data has been shared with, or anything else covered in this policy — our support team at support@bajibaji.bio is available 24 hours a day and will give you a straight, clear answer.
This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, which together govern your full relationship with Baji Baji. If you have questions not answered here, our FAQ page covers many common queries, or contact us directly at support@bajibaji.bio.
Millions of Pakistani players trust Baji Baji with their gaming experience and their personal data. Encrypted, private, and always in PKR — register free and experience the difference.